Terms of Service

Effective date: 21 July 2026
Last updated: 1 September 2026

1. About these Terms

These Terms of Service are also referred to as our Terms and Conditions.

Artist Archive is a mobile app designed to help makeup artists, hairstylists and hair and makeup artists organise records relating to their clients, consultations, trials, appointments, products, notes and photographs.

In these Terms:

• “Artist Archive”, “we”, “us” and “our” refer to Stephanie Garrett, trading as Artist Archive.
• “The app” and “the service” refer to the Artist Archive mobile application and any related services we provide.
• “You” and “your” refer to the person who creates or uses an Artist Archive account.
• “Your content” means the information, notes, records, products, photographs and other material you enter or upload.

Artist Archive is operated by Stephanie Garrett as a sole trader based in Christchurch, New Zealand.

These Terms form a legal agreement between you and Artist Archive and govern your access to and use of the app.

Our Privacy Policy applies alongside these Terms and explains how personal information is collected, stored, used and protected.

By creating an account, selecting an option indicating acceptance or using the app, you agree to these Terms.

If you do not agree to these Terms, you must not create an account or use the app.

2. Who may use Artist Archive

Artist Archive is a professional record-keeping tool intended for makeup artists, hairstylists and people working in related beauty-service roles.

You must be at least 18 years old to create an account.

By creating an account, you confirm that:

• You are at least 18 years old.
• You have the legal ability to enter into these Terms.
• The information you provide when registering is accurate.
• You are using the app for a lawful professional or business purpose.

You may not create an account on behalf of another person unless you have their authority to do so.

3. Your account

You are responsible for maintaining the security of your account.

You agree to:

• Provide accurate and current account information.
• Keep your email address and other account details up to date.
• Use a strong and secure password where password sign-in is available.
• Keep your login details confidential.
• Avoid allowing another person to use your account.
• Notify us promptly if you believe your account has been accessed without permission.

You are responsible for activity carried out through your account unless that activity resulted from a security failure for which Artist Archive is legally responsible.

You must not:

• Share, sell, rent or transfer your account.
• Create an account using false or misleading information.
• Impersonate another person or business.
• Attempt to create an account after we have suspended or closed a previous account for a serious breach of these Terms.

We may ask you to verify your identity or account information where reasonably necessary to protect the app, investigate suspicious activity or respond to a legal request.

4. Your right to use the app

Subject to these Terms, Artist Archive grants you a limited, personal, non-exclusive, non-transferable and revocable licence to download, access and use the app for your own professional or business purposes.

This licence allows you to use Artist Archive’s features as made available to your account.

It does not give you ownership of:

• The app.
• Artist Archive’s branding.
• The app’s design or layout.
• Its underlying software or source code.
• Content owned by Artist Archive or its licensors.

Your right to use the app ends when your account is deleted or closed or when these Terms otherwise end.

5. Acceptable use

You must use Artist Archive lawfully and responsibly.

You must not:

• Use the app for an unlawful, fraudulent, abusive or misleading purpose.
• Enter or upload information that you do not have the right to collect, store or use.
• Access or attempt to access another user’s account or information.
• Share your login details with another person.
• Interfere with the operation, security or performance of the app.
• Attempt to bypass authentication, security controls, storage limits or subscription restrictions.
• Introduce malware, malicious code or harmful material.
• Use automated tools to scrape, copy or extract information from the service without our permission.
• Reverse-engineer, decompile, disassemble or attempt to discover the app’s source code, except where applicable law expressly permits it.
• Copy, modify, reproduce, resell, sublicense or redistribute the app or any part of it.
• Use Artist Archive’s name, logo or branding without permission.
• Use the app to infringe another person’s privacy, confidentiality, copyright or other legal rights.
• Upload content that is unlawful, threatening, abusive, defamatory, discriminatory or sexually exploitative.
• Use the service in a way that could damage Artist Archive, our providers, other users or another person.

We may investigate suspected misuse and take proportionate action under section 15.

6. Your content

You retain ownership of your content.

Artist Archive does not claim ownership of the client records, notes, products, photographs or other information you enter into the app.

To provide the service, you grant Artist Archive a limited, worldwide and royalty-free licence to:

• Host and store your content.
• Copy it where technically necessary for storage, transmission and backup.
• Process and organise it.
• Display it to you through your account.
• Make it available to our technology providers where necessary to operate the app.
• Delete it when instructed by you or where permitted under these Terms.

This permission exists only for the purpose of operating, maintaining, securing and providing Artist Archive and ends when the content is deleted from our active systems, subject to limited backup, legal and security retention described in our Privacy Policy.

Artist Archive does not sell your content.

Artist Archive keeps anonymous counts of how often products appear across the app, as described in section 3.9 of our Privacy Policy. These counts record the product, the shade, the month and whether an account belongs to an artist working in makeup or hair. They are not linked to you, they never include client information or photographs, and they cannot be traced back to your account.

Artist Archive does not use identifiable client photographs or client records to train public artificial-intelligence models.

We do not use your client information to advertise to your clients or contact them directly.

7. Your responsibility for client information

Artist Archive allows you to store information about other people, including your clients.

You are responsible for the client information you enter into the app.

You confirm that:

• You have an appropriate and lawful reason to collect and store the information.
• You have provided any privacy notice required by law.
• You have obtained consent where consent is required.
• The information is relevant to your professional services.
• You will not enter more information than you reasonably need.
• You will handle the information in accordance with the laws that apply to you and your business.
• You will keep the information secure when it is exported, copied, downloaded or shared outside the app.
• You will respond appropriately to requests made by your clients.

Allergy and sensitivity information

Allergy and sensitivity notes may reveal health-related information.

You should only record this information where it is reasonably necessary to provide your services and where you have appropriately informed the client or obtained consent when required.

Artist Archive does not provide medical advice and is not a substitute for checking allergies, sensitivities, contraindications or product suitability directly with your client.

You remain responsible for making professional decisions and following appropriate hygiene, safety and consultation practices.

Client photographs

Before uploading an identifiable client photograph, you must ensure that you have the right to store it for professional record-keeping purposes.

Permission to privately store a photograph is separate from permission to:

• Post it on social media.
• Use it on a website.
• Include it in advertising.
• Submit it for publication.
• Share it with another business or person.

You are responsible for obtaining any additional consent required before publicly using or sharing a photograph.

Photo-consent feature

Artist Archive may allow you to record whether a client has agreed to public use of their photographs.

This is a record-keeping tool only.

Selecting a photo-consent option in the app does not itself obtain consent from the client or prove that legally valid consent was given.

You remain responsible for your own consultation, release and consent processes.

Client requests

If one of your clients asks to access, correct or delete information you have entered about them, you are generally responsible for responding to that request.

You can view, update and delete client information through the app.

Where reasonable technical assistance is needed, you may contact Artist Archive.

8. Privacy

Our Privacy Policy explains:

• What personal information we collect.
• How and why it is used.
• Where it is stored.
• Which service providers process it.
• How long it may be retained.
• The privacy rights available to individuals.

You must read the Privacy Policy before entering personal information into the app.

You are responsible for providing your own privacy information to your clients where required. Artist Archive’s Privacy Policy does not replace the privacy notice or policy for your own business.

9. Device permissions and connectivity

Some Artist Archive features may require access to your device’s:

• Camera.
• Photo library.
• Internet connection.
• Notification settings.

The app will request permission before accessing protected device features.

You can change these permissions through your device settings. Some features may not function if the relevant permission is disabled.

Artist Archive does not automatically upload your entire photo library.

Certain actions, including signing in, synchronising records and uploading photographs, require an internet connection.

An action may not complete if:

• Your connection is unavailable or unstable.
• The app is closed before an upload finishes.
• Your device loses power.
• A third-party service is temporarily unavailable.
• Your device does not have sufficient storage or resources.
• You have not granted the required permission.

You should check that important records and photographs have successfully saved before relying on them.

10. Free and paid features

Artist Archive is currently free to use, subject to any limits displayed in the app.

Free-use limits may include restrictions relating to:

• The number of clients.
• The number of appointments or sessions.
• The number or size of photographs.
• Storage capacity.
• Access to particular features.

Any applicable limit will be displayed in the app or on the Artist Archive website.

We may change the features or limits available on a free plan. Where a change would materially reduce an existing user’s access, we will take reasonable steps to provide advance notice where practicable.

Future paid features

We may introduce optional paid subscriptions or one-off purchases in the future.

Before charging you, we will clearly explain:

• The price.
• What is included.
• The billing period.
• Whether the subscription renews automatically.
• How to cancel.
• When cancellation takes effect.
• Any applicable trial terms.
• Any refund rights or restrictions.
• Which payment provider processes the purchase.

You will not be charged merely because you previously used a free version of Artist Archive.

You must actively choose to purchase a paid feature or subscription before a charge is made.

These Terms will be updated with the applicable payment and subscription provisions before paid features are launched.

11. App stores and payment platforms

If you download Artist Archive through Apple’s App Store, Google Play or another distribution platform, your use of that platform is also subject to its terms.

The app-store provider:

• Is not responsible for operating Artist Archive, except to the extent required under its own rules or applicable law.
• May control app downloads, updates and availability through its platform.
• May process purchases and subscriptions offered through its billing system.
• May provide its own cancellation or refund process.

Where an app-store rule conflicts with these Terms, the app-store rule may apply to the extent required for your use of that platform.

Payment and subscription disputes relating to an app-store transaction may need to be raised directly with the relevant app-store provider.

12. Availability and changes to the service

We aim to provide a reliable service, but we do not guarantee that Artist Archive will always be available or operate without interruption or error.

The service may be affected by:

• Planned maintenance.
• Emergency maintenance.
• Software updates.
• Internet or network failures.
• Device compatibility issues.
• Cybersecurity events.
• Third-party provider outages.
• Events beyond our reasonable control.

We may:

• Correct errors.
• Release updates.
• Add, change or remove features.
• Change the app’s appearance or workflow.
• Introduce or modify reasonable usage limits.
• Temporarily suspend part of the service for maintenance or security reasons.

We will take reasonable steps to avoid unnecessary disruption.

Where a change materially affects the core service, we will provide reasonable notice where practicable.

You may need to install an update to continue using Artist Archive securely or to access particular features.

We are not required to support every device, operating-system version or app version indefinitely.

13. Records, backups and deletion

Artist Archive uses cloud storage so your records are not intended to be tied to a single device.

However, no digital storage service is completely risk-free.

You should keep a separate copy of any information or photograph that:

• Is legally required for your business.
• Is essential to an upcoming appointment.
• Cannot easily be recreated.
• You cannot reasonably afford to lose.

Artist Archive should not be your only copy of irreplaceable photographs or critical business records.

Deleting individual records

You can delete clients, sessions, notes and photographs through the app.

Once processed, deleted information will no longer be available through your active account.

Deletion may not be reversible.

Limited copies may remain temporarily in system backups, security records or provider infrastructure until they are removed or overwritten through ordinary retention processes.

Account deletion

You may delete your account through the app where the feature is available or contact us for assistance.

Deleting your account removes your active account and associated app content, subject to limited legal, security and backup retention described in the Privacy Policy.

Before deleting your account, you are responsible for saving any information that you are permitted to retain and wish to keep.

Failed uploads and unsaved information

We are not responsible for information that was never successfully received by our systems due to connectivity problems, device issues, incomplete uploads or failure to complete a save action.

This does not limit any responsibility we have for information that was successfully received but then lost because we failed to exercise the standard of care required by applicable law.

14. Intellectual property

Artist Archive and its licensors own all intellectual-property rights in the app and service, including rights relating to:

• The Artist Archive name.
• Logos and branding.
• The app’s design and layout.
• Graphics and interface elements.
• Written content created by Artist Archive.
• Databases and software.
• Source and object code.
• Features, systems and processes.

Except for the limited right to use the app granted under section 4, these Terms do not transfer any intellectual-property rights to you.

You may not use Artist Archive’s name, logos, screenshots or branding for commercial purposes without written permission.

This section does not affect your ownership of your content.

15. Suspension and account closure

Closing your own account

You may stop using Artist Archive and delete your account at any time.

Suspension by Artist Archive

We may restrict, suspend or close your account where reasonably necessary because:

• You have seriously or repeatedly breached these Terms.
• Your use presents a security, privacy or legal risk.
• Your account appears to have been compromised.
• You have used the service unlawfully or fraudulently.
• You have attempted to access another user’s information.
• We are required to act by law or a lawful authority.
• Continued access could cause harm to Artist Archive, another user or a third party.

Where the issue can reasonably be corrected, we may give you an opportunity to correct it before closing your account.

Where reasonable and lawful, we will tell you:

• That your account has been restricted, suspended or closed.
• The general reason for the action.
• Whether you can request a review.
• Whether you have an opportunity to retrieve your content.

We may act without advance notice where immediate action is reasonably necessary to protect information, security, users or legal rights.

Closing an account ends your licence to use the app.

Your information will then be handled in accordance with these Terms and the Privacy Policy.

16. Inactive accounts

We may introduce an inactive-account policy in the future.

We will not delete an account solely because it has been inactive unless:

• An inactivity period has been clearly communicated.
• We have made reasonable attempts to contact the account holder using their registered email address.
• We have provided reasonable advance notice of the proposed deletion.
• We have explained what the account holder must do to keep the account active.

Any inactive-account policy will be published before it is applied.

17. Third-party services and links

Artist Archive relies on third-party services, including cloud infrastructure, authentication providers, app stores, website providers and communication services.

We are responsible for selecting and managing our providers with reasonable care, but we do not control every aspect of their services.

Artist Archive may also contain links to third-party websites or services.

A link does not mean that Artist Archive owns, controls or endorses the third-party service.

Your use of a third-party service may be subject to that provider’s own terms and privacy policy.

We are not responsible for unrelated content, products or services offered by a third party.

18. Professional responsibility

Artist Archive is an organisational and record-keeping tool.

It does not:

• Provide medical advice.
• Diagnose allergies or skin conditions.
• Confirm whether a product is safe for a particular client.
• Replace a professional consultation.
• Replace patch testing or other appropriate safety procedures.
• Guarantee that a recorded product or technique remains suitable.
• Replace your own legal, insurance, hygiene or professional obligations.

You remain responsible for:

• The beauty services you provide.
• Your professional decisions.
• Checking information directly with each client.
• Following product instructions.
• Maintaining suitable hygiene and safety practices.
• Holding any licences, qualifications or insurance required for your work.
• Complying with the laws and professional standards that apply to your business.

19. Consumer and business rights

Nothing in these Terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified.

Consumer use

If you acquire the service as a consumer for purposes ordinarily considered personal or domestic, you may have rights under the Consumer Guarantees Act 1993 and other New Zealand consumer laws.

Those rights continue to apply to the extent required by law.

Business use

Artist Archive is intended primarily for professional and business use.

If:

• You acquire the service in trade.
• Artist Archive supplies the service in trade.
• The service is acquired for the purposes of your business.
• The agreement is in writing.
• It is fair and reasonable for the parties to be bound by this provision.

Then, to the extent permitted by law, you and Artist Archive agree to contract out of the Consumer Guarantees Act 1993.

To the extent legally permitted for a qualifying business-to-business transaction, the parties also agree to contract out of those provisions of the Fair Trading Act 1986 that the law expressly permits businesses to contract out of, where it is fair and reasonable to do so.

This section does not exclude obligations that cannot lawfully be excluded.

20. Warranties and service limitations

Subject to your rights under applicable law, Artist Archive is provided on an “as available” basis.

We do not promise that:

• The app will always be available.
• Every feature will operate without error.
• The service will be compatible with every device.
• All faults can be corrected immediately.
• The app will meet every individual business need.
• Third-party services will always remain available.
• Information entered by you is complete, accurate or suitable for a particular purpose.

This section does not exclude any guarantee, warranty or obligation imposed by law that cannot lawfully be excluded.

21. Liability

Nothing in these Terms limits or excludes liability for:

• Fraud or deliberate misconduct.
• A breach of law that cannot be excluded.
• A right or remedy that cannot legally be limited.
• Any other liability that it would be unlawful to exclude or limit.

To the maximum extent permitted by law, Artist Archive will not be liable for:

• Loss caused by information you entered incorrectly.
• Loss caused by your failure to obtain client permission.
• Your use or public sharing of client photographs.
• A professional treatment, service or product decision made by you.
• Information that was not successfully uploaded or saved.
• Loss caused by your failure to keep your account or device secure.
• Loss caused by using an unsupported or outdated version of the app.
• Indirect or consequential loss.
• Loss of profit, revenue, opportunity, goodwill or anticipated savings.
• Loss arising from an event outside our reasonable control.

Where Artist Archive is legally liable to you and the liability may lawfully be limited, our total liability for all claims arising from the same event or connected series of events will be limited to the greater of:

• The total fees you paid directly to Artist Archive during the 12 months immediately before the event giving rise to the claim.
• NZD $100.

This limitation does not apply where it would be unfair, unreasonable or unlawful to rely on it in the circumstances.

You are responsible for taking reasonable steps to reduce or avoid preventable loss, including maintaining appropriate copies of essential records.

22. Ending the service

Artist Archive may stop operating the app or a significant part of it.

Where reasonably practicable, we will provide advance notice before permanently ending the service.

Where appropriate and technically possible, we will also provide a reasonable opportunity for active users to retrieve or export their information before the service closes.

Advance notice may not be possible where closure is required urgently because of:

• A security incident.
• A legal requirement.
• Loss of essential third-party infrastructure.
• Insolvency.
• Another event outside our reasonable control.

When the service ends, your right to use the app will end and information will be handled in accordance with the Privacy Policy and applicable law.

23. Feedback and suggestions

You may choose to send us feedback, ideas or suggestions about Artist Archive.

You retain ownership of any original material contained in your feedback.

However, you give Artist Archive permission to use, adapt and implement your feedback without payment or obligation to you.

You should not send confidential business ideas or third-party material that you are not permitted to share.

24. Changes to these Terms

We may update these Terms where reasonably necessary because of:

• Changes to the app.
• New features or subscriptions.
• Changes to our providers.
• Legal or regulatory requirements.
• Security requirements.
• Changes to the way the service operates.

When we update the Terms, we will change the “Last updated” date at the top.

For a material change, we will take reasonable steps to notify you before the updated Terms take effect, such as through:

• An in-app notice.
• An email.
• A notice on the Artist Archive website.

Where appropriate, we may ask you to actively accept materially updated Terms.

If you do not agree to an update, you may stop using the service and delete your account before the updated Terms take effect.

Changes will not apply retrospectively to a dispute that arose before the change took effect unless required by law or agreed by both parties.

25. Resolving concerns and disputes

Please contact us first if you have a concern about the service or these Terms.

Both you and Artist Archive agree to make a genuine effort to resolve the issue directly before beginning formal legal proceedings, unless urgent action is reasonably necessary.

When contacting us, please explain:

• What happened.
• When it happened.
• What account or feature was affected.
• What outcome you are seeking.

Nothing in this section prevents either party from:

• Seeking urgent court orders.
• Making a privacy complaint.
• Contacting a regulator.
• Using the Disputes Tribunal where eligible.
• Exercising another legal right that cannot be restricted.

26. Governing law

These Terms are governed by the laws of New Zealand.

Subject to any right that cannot legally be restricted, disputes relating to these Terms or the service will be dealt with by the courts or tribunals of New Zealand.

If the law in your country gives you a mandatory right to bring a claim in your place of residence, these Terms do not remove that right.

27. General provisions

Entire agreement

These Terms and any additional terms expressly presented for a particular paid feature form the agreement between you and Artist Archive regarding the service.

The Privacy Policy applies alongside this agreement as a notice explaining our handling of personal information.

Severability

If a court or other competent authority decides that part of these Terms is invalid or unenforceable, the remaining provisions will continue to apply.

The invalid provision will be interpreted or adjusted only to the minimum extent necessary to make it lawful and enforceable.

No waiver

If Artist Archive does not immediately enforce a provision of these Terms, that does not mean we have waived the right to enforce it later.

Assignment

You may not transfer your account or your rights under these Terms to another person without our written permission.

Artist Archive may transfer its rights and obligations to another operator as part of a sale, restructuring or transfer of the business, provided that doing so does not materially reduce your rights without appropriate notice.

No partnership or employment relationship

These Terms do not create an employment, partnership, agency, franchise or joint-venture relationship between you and Artist Archive.

Headings

Section headings are included to make the Terms easier to read and do not affect their interpretation.

28. Contact Artist Archive

For questions, concerns or notices relating to these Terms, contact:

Artist Archive
Operator: Stephanie Garrett
Email: support@artistarchiveapp.com
Website: artistarchiveapp.com
Location: Christchurch, New Zealand

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